Archive for the ‘community informatics’ Category

Where to start (towards Excellence)?

Sunday, April 13th, 2008

Miguel Guhlin of Texas offered his reaction to my recent post on the Path towards Excellence.

First let’s highlight the quote he’s reacting to:

Digital is a word that often gets in the way: Strive first and always for human excellence and towards our higher individual and collective purposes. Excellence is a matter of character.

Miguel responds:

I fundamentally disagree with this approach. We need to strive towards digitally-enhanced human excellence from the beginning, not strive first and always for human excellence THEN consider something else. Although sometimes it’s helpful to start with traditional tools–like Emily’s approach to bookmarking in the video below, moving us from traditional bookmarks to “social bookmarking” online–when designing things from scratch, you have to start with technology first. Otherwise, it never happens.

My inner pragmatist senses that there is a confusion as to what constitutes excellence, and the nature of the hierarchy between technology and human purposes. I am confident that an extended dialogue on these questions would be instructive and I invite Miguel (and others) to explore the matter with me.

There appears to be a temporal division in Miguel’s interpretation of my view… as a sequential ordering he objects to striving first and always for human excellence then considering something else (in this case technology). he argues that we have to start with technology or it never happens… the “it” being “digitally-enhanced human excellence” I take it.

At the surface, it looks like we’re in disagreement. I’d like to dig deeper.

I’ve written extensively on digital excellence, but from a moral point of view, we must always put technology in service to human purposes - individual and collective. This is a moral and conceptual ordering. In planning and undertaking our journey towards excellence it is a matter of intention and commitment to higher purpose. We embody excellence in the striving for excellence, and that is the only way to get there (which is an unending journey, anyway).

Starting certainly implies a sequence will follow, but we always have to start where we are, and it’s good to gain clarity on what that means. From that view, starting has many aspects: intention, situation, vision.

Miguel asserts that “when designing things from scratch, you have to start with technology first.” However, design implies an intention, a purpose. We have to get clarity on our purpose. I argue elsewhere (on numerous occasions) for dropping the digital. Digital stands in for new technology generally. I’m not anti-technology by any means. But in standing in for technology, it largely implies “new and better” … and obscures critical reflection on the term it sets out to modify. Whether the second term is “divide” or “literacy” or “inclusion” or “excellence” (or any other term) we would do well to pay more attention to the second term. When speaking of the digital divide, it’s merely the latest iteration and manifestation of longstanding social inequalities. We speak of digital literacy, we cannot ignore the higher faculties of reasoning implied in literacy. When we speak of digital inclusion - do we make as strenuous an effort as require to promote a generally inclusive society? Shall we address digital excellence any differently?

(The same argument applies to novel formulations of “e” (and i) …. eGovernment, eChicago.)

Don’t get me wrong. I am not anti-technology. (Nor am I an uncritical booster of technology for it’s own sake.) I am not against deep technological design and deliberation or potentially substantial investments in technology when it makes sense. But what guides a technical decision if not purpose?

The character of our pursuit is essential to excellence. The distinction between human excellence and digitally-enhanced human excellence is lost on me. It’s not a matter of first the one, and then (maybe) the other. It’s not a hierarchy of needs. It’s a hierarchy of purpose and values. If our aims determine technical means we will not delay. We havent delayed. We’re embedded already in the technosphere. Our society and identity is infused with technology and has been since time immemorial. The digital epoch merely takes it to new levels or extremes. The sense of an extreme is a sign of the tension of our adjustment, but the question is how we (continually) humanize our institutions and our technological capacities. We won’t ignore technology, we’ll affirm our proper relation to technology. Technology is but a means. We must take care in choice of means, surely, but we must be more deliberate in determining our purposes.

Are we still in fundamental disagreement?

Emily’s Diigo Demo: making the web work for you

Sunday, April 13th, 2008

This is one of Emily Barney’s many excellent tutorials. Diigo is an interesting tool, worth checking out!

The Path Towards Excellence

Thursday, April 10th, 2008

Today (Thursday) the Knight Center of Digital Excellence was launched in Akron, Ohio. I am deeply invested in the vision and language of Digital Excellence, and I hope the Center lives up to it’s name. Some words of wisdom for those undertaking this mission:

The path towards excellence starts with purpose, and not with technology. Be clear in your purpose, be strong in resolve, be prepared to fall and rise again. Digital is a word that often gets in the way: Strive first and always for human excellence and towards our higher individual and collective purposes. Excellence is a matter of character.

The Chicago Digital Access Alliance put this vision before our City, a vision of great ambition. We echo the historic Chicago mantra: Make no small plans. Has Chicago missed an opportunity? No. We have not. Not if we yet take up the challenge and establish what has been called for: A Digital Excellence Trust.

The wind left our sails when the Chicago wireless plans were put on hold. It was fortuitous that the vendor-driven segmented-technology model fell through, but the call for Digital Excellence didn’t have to stop there. We’re the windy city and our model was never tied to wireless technology. We have Olympic aspirations and Greenest-city-in-the-world goals. We know that these are deeply tied to a vision of excellence.

Excellence is our noble human calling. We’re not one of the Knight communities. How will we rise here and now to the challenge of digital excellence? Will we stir the soul of the city? Will we stir the soul of the nation?

Got Data? 8 bright IDEAs for Chicago

Wednesday, March 12th, 2008

Today I had the fortune of joining a group of civic entrepreneurs advancing data collaboration in Illinois. They introduced me to the 8 Principles of Open Government Data drafted in December 2007 at a California Summit. The Illinois effort - IDEA - Illinois Data Exchange Affiliates is concerned to promote civic engagement and better governance through collaborative data practices among non-profits/civic sector, research & planning efforts and all layers of government. This is where Digital Excellence meets eGovernment.

got data?

If Chicago is a world-class city in a leading region of the nation, what are we waiting for? If we are ready to embrace the information age I don’t know what could make us more globally competitive than to remove the artificial barriers to information exchange in city and county. I hear tell there is a committee on data sharing among departments of Chicago city government. I look forward to hearing what progress they have made thus far and how aggressive they intend to be with regard to unfolding a new era in accountability and transparency. Someone, ping Hardik.

Good data is about feedback. Feedback regulates an organism or process. Here it would inform individual choice and guide regional planning. We all know the Mayor loves to have city services on the ball when it comes to potholes and attention to the visible amenities. These eight principles would allow Chicago to set new benchmarks for service delivery and quality of life. You don’t have to be an XML geek to grok this.

Open Government Data Principles

Government data shall be considered open if it is made public in a way that complies with the principles below:

1. Complete
All public data is made available. Public data is data that is not subject to valid privacy, security or privilege limitations.

2. Primary
Data is as collected at the source, with the highest possible level of granularity, not in aggregate or modified forms.

3. Timely

Data is made available as quickly as necessary to preserve the value of the data.

4. Accessible
Data is available to the widest range of users for the widest range of purposes.

5. Machine processable
Data is reasonably structured to allow automated processing.

6. Non-discriminatory
Data is available to anyone, with no requirement of registration.

7. Non-proprietary

Data is available in a format over which no entity has exclusive control.

8. License-free
Data is not subject to any copyright, patent, trademark or trade secret regulation. Reasonable privacy, security and privilege restrictions may be allowed.

Compliance must be reviewable.

Chicago (Net) Squared

Tuesday, March 11th, 2008

Tonight we convened the first Chicago Net Tuesday at “The Point” at 600 W. Chicago… thanks Aaron! We had a great turnout by Meet-Up standards… (somewhere around 30 people) … we’re shooting for the second Tuesday of each month.

The metaphor of the mash-up is perfect for our vision. We want to bring together the talents and assets and interests and needs of Chicago — Chicago techies and community activists, NPOs and others ready to give back to the community and grow the network. Fundamentally, our perspective is that while NPOs are addressing deep needs in the communities they serve, our city and the neighborhoods and professions and trades are full of resources and talents that we have but to put together in new and exciting ways. This has been my credo for some time … this perspective informed the efforts of the Chicago Digital Access Alliance and our campaign for Digital Excellence (in the context of the Citywide Wireless Initiative that wound up stalling out).

We started off the evening with an invitation to everyone to step up and join us as co-convenors for this effort going forward… we all introduced ourselves to the group and then we sunk our teeth into our first big question about what Chicago Non-Profit’s really need.

That is an important question, to be sure, but I’ve reached the point where I want to start from our strengths and assets. We need to figure out how to share our skills and talents. We don’t have to start from a scarcity mindset.

More important than the answers to the question we started with, or any alternative positive framing I might offer, is the question of conversation and story, and widening the circle of participants. What questions do we have to ask? What are the big questions that will open some real conversation for Chicago? Who do we address the big questions to? Can we ask ourselves the really hard questions?

For myself - the issue of new social technologies leaves me rather ambivalent. We have to start from our purposes, and not from the faddish new tools. We have to get clear about what we want for our city. Let our technology choices and investments stem from that vision.

Civic Entrepreneurship, Community Informatics and the Gift Economy

Wednesday, January 30th, 2008

I composed a short list of some essential readings that reflect a world-view appropriate to the Internet Era, I shared it with friends studying Community Informatics and Civic Entrepreurship, two domains seeking a better world. Since I recently catalogued (part of) my personal library using LibraryThing, it makes sense to share these here as well (as they are part of my virtual library).

These writings provide a conceptual matrix for an interesting breed of Civic Entrepreneur- (it’s a partial list) … really a new model of Citizenship and Society/Polity. They aren’t new to a lot of you - and if you have other works that you think really need to be on the list, please let me know.

Movement as Network, by Gideon Rosenblatt, also: The three pillars of social source

David Isenberg’s Rise of the Stupid Network

Pushing Power to the Edges (pdf) by Jillaine Smith, Martin Kearns, Allison Fine

The Cluetrain Manifesto (Doc Searles, et al.)

Cory Doctorow’s Down & Out in the Magic Kingdom

Coase’s Penguin: (by Yochai Benkler … his book The Wealth of Networks is also recommended. There’s a wiki inviting discussion of his ideas.)

The list doesn’t represent any hierarchic ordering.